OObjectives
You set the goal. Trato goes after it.
Schedule a demo, complete onboarding, renew the contract, bring back the ones who went quiet. It's not just about selling.
A sales process that runs on its own.marketingcustomer service
The leap your sales were missing.
Imagine every contact answered right away, every conversation picked up at the right moment and every possible sale pursued to the end. While your team takes care of what only people can do. That is Trato.
14 days · no card · everything unlocked
See Trato at work
Built by WebHub from thousands of real sales conversations.
FunnelliveNeeds you3
Marketing47Engagement
Sales127Qualification
Lifecycle89Onboarding
✦
Marketing › Engagement
ALCasa VerdeAna Lima
$650/mo
Email sent just nowDownloaded the catalog
Marketing › Engagement
BTBarbearia TrintaNando Souza
$700/mo
Followed on Instagram
Sales › Qualification
PEPadaria EstrelaJorge Melo
$890/mo
rule: fit 4/4 and viewed pricingViewed the pricing page 3×
CM
Sales › Qualification
HPDr. Sorriso OdontoDra. Helena Paz
$2,400/mo
Instagram replyAsked for pricesNeeds you · asked for a proposalCarla Mendes took over
Sales › Qualification
MBMercado Bom PreçoMarcos Vieira
$1,800/mo
WhatsApp · typingOpened yesterday's emailSale made
Lifecycle › Onboarding
OVÓtica VisãoLeticia Ramos
$1,200/mo
First sign-in
Site event · Padaria Estrela · viewed the pricing page 3×Moved Jorge Melo to Sales › Qualification · rule: fit 4/4 and viewed pricingThree messages going out now: email, WhatsApp and InstagramDr. Sorriso Odonto asked for a proposal · Carla Mendes took over the conversation with Dra. Helena PazMercado Bom Preço · Sale made · now in Lifecycle › Onboardingnow
You don't lose sales for lack of customers.
01
WhatsAppno reply
10:04 pmThe contact who wrote at 10 pm and only got a reply the next day, when they had already bought from someone else.
02
Quote sentno follow-up
12 daysThe quote that was sent and that nobody followed up on.
03
Last sign-inno alert
47 daysThe customer who left without anyone noticing they were leaving.
There's no shortage of interested people. What's missing is someone who forgets no one.
Now imagine the opposite.
Marketing, Sales and Lifecycle on a single track. One card per contact, from the first click to renewal, and someone looking after each one, all the time.
Marketingfirst click
Salesfrom conversation to sale
Lifecyclethrough to renewal
✦CMPEPadaria EstrelaJorge MeloMarketing › EngagementSales › QualificationSales › NegotiationLifecycle › Active
Autonomous✦CopilotCMHumanAutonomous again
Monday, 8 am. You open Trato.
Your weekend was for resting. Trato's wasn't.
While you were awaySaturday and Sundayexample
212conversations handled
14demos scheduled
3sales made
9at-risk customers who started using it again
4cards need you
A method exclusive to Trato
ORBIT. The method that keeps your sales turning on their own.
Other tools give you buttons. Trato brings a method. It doesn't exist in any other tool: it was created for Trato and only works here.
RRhythm
Human rhythm.
It waits for the person to finish writing, listens to the audio, looks at the image, shows “typing” and replies at the pace of a person, the way each channel works.
BBridge
The handoff to your team at the right time.
When someone asks for a person, when the conversation heats up or when it's worth it, the card goes to your team with the summary. Then it goes back to Trato.
IIntelligence
It learns from every conversation.
Each message teaches the next one. What works stays, what doesn't leaves the stage.
See the IntelligenceTTrail
A single track.
Marketing, Sales and Lifecycle in the same funnel, with the same card. Nothing gets lost between tools.
A method proven in thousands of conversationsestimate of the conversations handled by WebHub's Trato
Everything that happens becomes a decision.
The code sets the rules, Trato writes. Every action has a rule you can read.
- Site tag
- API
- Spreadsheet import
- Form
PEPadaria EstrelaJorge MeloMarketing › Engagementviewed the pricing page 3×
OVÓtica VisãoLeticia RamosSales › Presentationno reply for 4 days
CNCasa NunesMarcos NunesLifecycle › Value generationasked to cancel
- rule: viewed pricing 3×› First contact now
- rule: no reply for 4 days› Follow-up on WhatsApp
- rule: asked to cancel› Handoff to your team
JMJorge MeloPadaria Estrela · Conversation
hi
saw the price on the site
can we start this month?
three messages, one reply
Hi, Jorge! Yes, we can. If we close by Friday, we start on Monday. Want me to book a time tomorrow to show you how it looks for Padaria Estrela?
0:14
Done: tomorrow at 10 am. I'm sending you the invite by email now.
Invite: demo tomorrow, 10 am · Padaria Estrela
Every conversation in one place. At the pace of a person.
Needs you4
HPDr. Sorriso Odontoasked for a proposal4 min ago
CNCasa Nuneswants to talk to a person12 min ago
ECEmpório Costathe conversation heated up25 min ago
LMLojas Marquesasked for a discount above the rule1 h ago
Your team opens Trato and already knows what to do.
Support and customer service too: Trato replies, solves what it knows and calls someone when it doesn't.
No black box.
You know what Trato did, why it did it, and you can pause anything.
Agents that do who knows what.
Trato activitythis weekexample
Replies1,284
First contacts412
Follow-ups356
New approaches38
PEPadaria Estrela · Jorge MeloMoved to Sales › Qualification · rule: fit 4/4 and viewed pricingTrato is handling this card.
Every message makes the next one better.
Reply rateeach dot, one conversation · example
4%
11%
month 1month 2month 3month 4month 5month 6
Competing approaches.
A similar customer's storyLive
11.2%
A question about their day to dayTesting
9.8%
Discount on the first purchaseRetired
3.1%
Trato tests ways to start the conversation and keeps the one that works.
Unique messages.
Helena, the proposal is ready. I included two payment options; the second fits better at the start of the year.
Leticia, the catalog you downloaded has a section on children's lenses. I picked out the three most requested models.
Jorge, I saw you came back to the pricing page three times. Want me to put together an example sized for Padaria Estrela?
No contact gets the same message. Each one is written for that person, at that moment.
An intelligence that is yours alone.
your contactsyour conversationsyour results
your companyWhat Trato learns from your contacts stays in your company. The same models everyone uses, with data no one else has.
The more it runs, the more efficient it gets.
What Trato learns today is worth more tomorrow. Those who start first get ahead.
Set a goal. Track the target.
Goals
Schedule a demomet by Trato · Padaria Estrela · Sales › Presentation
Complete onboardingmet by Trato · Casa Verde · Lifecycle › Onboarding
Answer the NPS surveymet by Trato · Ótica Visão · Lifecycle › Value generation
Renew the contractmet by Trato · Mercado Bom Preço · Lifecycle › Active
And when you want to talk to everyone at once: Campaigns.
Whoever replies enters the funnel, and Trato carries on the conversation.
Back to school · past customersEmailWhatsApp
Delivered4,812
Opened2,106
Clicks640
Conversions58
Simpler to turn on. Much more work done afterwards.
Traditional CRM, bulk messaging tool and chatbot
your team's worknever ends
time ›Trato
SetupTrato's workyour team's work
Short Setup › time| Traditional CRM | Bulk messaging tool | Chatbot | Trato | |
|---|---|---|---|---|
| Marketing, sales and service in one place | ||||
| Conversation across several channels | ||||
| A visible rule for every action | ||||
| Learns from your results | ||||
| Handoff to your team |
Traditional CRM
- Marketing, sales and service in one place (partly)
- Conversation across several channels
- A visible rule for every action
- Learns from your results
- Handoff to your team
Bulk messaging tool
- Marketing, sales and service in one place
- Conversation across several channels
- A visible rule for every action
- Learns from your results
- Handoff to your team
Chatbot
- Marketing, sales and service in one place
- Conversation across several channels
- A visible rule for every action
- Learns from your results
- Handoff to your team
Trato
- Marketing, sales and service in one place
- Conversation across several channels
- A visible rule for every action
- Learns from your results
- Handoff to your team
Trato is not for everyone.
It's for you if you:
- want your sales to work while you take care of the rest;
- have idle contacts and know there are sales there;
- are up for setting aside a few moments for a well-done Setup;
- want to know what happens in every conversation.
It's not for you if you:
- are looking for a bulk message sender;
- want to turn it on today and forget it, without telling Trato who your company is;
- would rather no one sees what the process is doing.
If you saw yourself in the first column, Trato was made for you.
A few moments of Setup. Then it works for you.
1Company and voice
2Channels and site
3Profiles
4Contacts
5First goal
6First approachesdone by Trato
Almost there.Done. Trato has started working.
We're with you every step of the way.
Help is there at every step, over WhatsApp and email, with materials and guidance for every Setup decision.
WhatsAppEmail
Would you rather we do it?
Assisted setup handles the Setup with you and includes initial training for your team. It's optional.
One plan. Everything unlocked.
Unlimited users, channels and profiles. Unlimited sends. The price depends on how many contacts you have.
It costs less than one more person on the team and works like four.estimate with 5,000 contacts
- up to 1,000 contactsUS$ 179/month
- up to 5,000 contactsUS$ 329/month
- up to 10,000 contactsUS$ 549/month
- up to 25,000 contactsUS$ 999/month
up to 5,000 contacts · monthlyUS$ 329/montheverything unlocked, no limit on users, channels or sends
14 days · no card
Illustrative prices.
Your sales in orbit.
Every day without Trato is a contact going cold. Start today and watch the first conversation happen.
14 days · no card · everything you do in the free trial stays